Bug fix in partnerDiscountAmount Field in Partner Reporting Transactions API
Oct 22, 09:55 UTCResolved - We discovered an issue in our upstream service that affected discount data, resulting in missing values for the partnerDiscountAmount field in the transactions API for...
View ArticleApp deployment degradation
Oct 23, 03:31 UTCResolved - Deployments of Forge apps in all EU cells are confirmed to be proceeding normally. We are now setting this issue as resolved.Timeline2024-10-22 08:58 UTC: deployments in one...
View ArticleApp deployment degradation
Oct 23, 09:53 UTCMonitoring - Between 08:59 UTC and 9:24 UTC on 2024-10-23 we have observed increased error rate on app deployments, similar to problem that happened on 2024-10-24.After investigation...
View ArticleForge Create Fails with Forge CLI v10.8
Oct 30, 18:30 UTCResolved - At 2024-10-29 10:00 UTC users using the latest Forge CLI v10.8.0 would be facing issues including creating new Forge apps. Developers would receive the error:Error: The...
View ArticleForge Deployment failing
Nov 1, 06:38 UTCUpdate - This incident has now been resolved. All deployments are now successful.Nov 1, 06:25 UTCUpdate - We are continuing to monitor for any further issues.Nov 1, 06:18 UTCMonitoring...
View ArticleCategories and keywords are missing in some Marketplace apps
Nov 10, 13:47 UTCResolved - The incident has been resolved and monitoring did not identify any further issues.Nov 8, 21:15 UTCIdentified - The issue has been identified the the team is working on...
View ArticleMarketplace reporting data will be delayed by 8 hours on November 16, 2024
Nov 16, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 15, 05:04 UTCUpdate - We will be undergoing scheduled maintenance during this...
View ArticleConfluence macro app rendering degradation
Dec 3, 03:40 UTCResolved - This incident was resolved by hotfix and rolled out to all environments by 2024-12-02 07:06 UTC.We apologize for any inconveniences this may have caused you, your team, and...
View ArticleApp upgrades intermittently failing causing uninstallation with inability to...
Dec 6, 05:30 UTCResolved - The fix for this issue has been rolled out at 1PM 5th Dec UTC and this issue has now been resolved. If you have experienced issues updating your apps or if you notice any...
View ArticleConnect app history API for Jira is not notifying on page change
Dec 20, 04:30 UTCResolved - Between 19/Dec/24 5:00 AM UTC to 20/Dec/24 12:00 AM UTC, we experienced an issue causing intermittent errors for Connect app history API for Jira. The issue has been...
View ArticleMarketplace Maintenance Window
THIS IS A SCHEDULED EVENT Dec 22, 06:30 - 09:30 UTCDec 19, 11:45 UTCScheduled - Marketplace will be undergoing a scheduled maintenance during this time window. We will be in read-only mode during this...
View ArticleConnect to Forge upgrades unavailable during database upgrade
THIS IS A SCHEDULED EVENT Jan 6, 23:00 - 23:15 UTCJan 2, 10:46 UTCScheduled - We will be undergoing scheduled maintenance on January 6, 2025 from 23:00 until 23:15 UTC.During this time you won't be...
View ArticleMarketplace Reporting Feedback APIs returning incorrect values in...
Dec 18, 06:30 UTCResolved - Due to changes in an upstream service of the reporting pipeline on December 18, 2024, the applicationKey field in the Marketplace reporting feedback APIs was incorrect. We...
View ArticleFailures in installation of paid apps on certain cloud sites
Jan 14, 05:30 UTCResolved - Between 14/Jan/25 5:30 AM UTC to 14/Jan/25 7:52 AM UTC, we experienced failures in installations for all paid apps on certain cloud sites, we have mitigated the problem and...
View ArticleMarketplace Reporting APIs and UI are impacted
Jan 16, 06:57 UTCResolved - The incident has been resolved and the data pipelines were re-run. The reporting APIs and the UI are functioning as expected are fully operational. There has been no data...
View ArticleForge upgrades not working in Jira
Jan 21, 15:15 UTCResolved - We've confirmed the issue no longer affect customers. Resolving he incident.Jan 21, 12:04 UTCMonitoring - The fix was fully rolled out. We've verified internally service is...
View ArticleInstallations are failing intermittently for Confluence apps that have...
Jan 22, 15:37 UTCResolved - This incident has been resolved. A fix was deployed on 2024-01-22 15:00 UTC which have mitigated the issue.Re-installation of the app will trigger the lifecycle hook which...
View ArticleForge apps may not receive events from the Forge Bridge APIs
Jan 23, 08:49 UTCResolved - This incident has been resolved.Jan 23, 08:40 UTCMonitoring - We have fixed an issue in the Forge UI Bridge API that prevented subscribers from receiving events. This...
View ArticleThe Marketplace Apps listing functionality on Confluence is experiencing...
Jan 31, 06:12 UTCIdentified - The issue has been identified, and the team is prioritising a hotfix rollout. The impact is primarily on Confluence trial customers, while Jira remains largely unaffected,...
View ArticleMarketplace License & Transactions Reports is missing some Partners details
Jan 31, 17:35 UTCIdentified - The issue is identified and a fix is being implemented.Jan 31, 15:47 UTCInvestigating - We're sending empty values intermittently in the Licenses and Transactions reports...
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