Confluence searches intermittently returning incomplete or empty results
Apr 4, 10:39 UTCResolved - This incident has been resolved.Apr 4, 10:37 UTCUpdate - We have deployed a fix and search is now operational for all customers.Apr 4, 08:07 UTCUpdate - We are continuing to...
View ArticleForge Storage Intermittently Blocking Some Apps to Forge Storage
Apr 7, 22:59 UTCResolved - This incident has been resolved.Mar 25, 06:50 UTCMonitoring - Forge apps may have received intermittent errors when calling Forge Storage. This impacted approximately 0.5% of...
View ArticleWebhooks not dispatched to Atlassian Connect apps for content deleted during...
Apr 8, 06:24 UTCResolved - Apps built on the Atlassian Connect platform can subscribe to webhooks notifying them when content is deleted in Confluence. Historically, these webhooks are sent...
View ArticleBackfilling few missing licenses in licenses reporting APIs
Apr 10, 09:18 UTCResolved - Missing licenses are backfilled and the incident is resolved.Apr 10, 05:42 UTCIdentified - We have noticed around 12k inactive licenses were missing in licenses reporting...
View ArticleIntermittent Connect App Upgrade issue results in Apps in Disabled state
Apr 16, 10:25 UTCMonitoring - All identified disabled Connect apps for Jira and Confluence have been enabled. Major impact is mitigated as for now.We will continue monitoring the situation. Will...
View ArticleDelay in Marketplace reporting data
Apr 18, 02:00 UTCResolved - Marketplace reporting data was delayed by 1.5hrs due to issue in downstream services. Issue has been fixed and data flow is restored.
View ArticleInconsistencies in Forge app observability metrics
Apr 19, 03:26 UTCResolved - We have now resolved the issue where inflated metrics are being seen in the Developer console. This impact was witnessed between 16/Apr/24 05:00 UTC to 19/Apr/24 2:40 AM...
View ArticleDelay in the Marketplace invoice data
Apr 19, 05:31 UTCInvestigating - We are currently experiencing a delay in Marketplace invoice data due to an unidentified issue with our upstream services. As of now, no new invoices have been...
View ArticleForge Web Triggers returning 401 responses for Bearer formats
Apr 22, 06:17 UTCResolved - Between 17-Apr-2024 3:24 UTC and 19-04-2024 21:00 UTC there was an issue with Forge Web Triggers such that if the client provided a Bearer token (Authorization: Bearer...
View ArticleDelayed data in Marketplace reports
Apr 25, 03:25 UTCResolved - Pipeline run is complete and Marketplace reports have up-to-date data.Apr 25, 01:11 UTCIdentified - The issue is identified and a fix has been deployed. Pipeline run is in...
View ArticleApps intermittently fail to load in the Developer Console
Apr 25, 05:16 UTCResolved - Dev Console is back to normal and stable for the last one hour and no new issues are noted.This is the final update on this incident, no further comms will be published.Apr...
View ArticleQuery sometimes returns an empty string for custom entities
May 10, 00:27 UTCUpdate - We have verified that our remedial actions have been effective in restoring the operations of apps that were affected by this incident. During our cross-examination, we...
View ArticleDelivery of webhook for search-performed events degraded
May 8, 05:51 UTCResolved - Between 2024-05-07 23:12 UTC and 2024-05-08 04:19 UTC, Confluence did not deliver the search-performed event via webhooks. The issue has been resolved and the service is...
View ArticleDelayed data in Marketplace reports
May 8, 15:40 UTCResolved - Pipeline run has completed and reporting data is up-to-date. Incident is resolvedMay 8, 14:36 UTCIdentified - The issue has been identified and a fix is implemented. Pipeline...
View ArticleDegraded functionality for direct artifact uploads
May 10, 17:07 UTCMonitoring - A fix for the issue has been deployed to the production and the issue remains under monitoring mode over the weekend. In case of any issues observed, please reach out to...
View ArticleScheduled Maintenance for Atlassian Connect
THIS IS A SCHEDULED EVENT May 26, 22:30 - 23:00 UTCMay 12, 12:06 UTCScheduled - Atlassian Connect will be undergoing scheduled database maintenance for approximately 30 minutes on 2024-05-26 between...
View ArticleDelayed transaction data in the Marketplace reports
May 17, 21:39 UTCResolved - Pipeline run has completed and reporting data is up-to-date. Incident is resolved.May 17, 17:13 UTCIdentified - The issue has been identified and the fix has been deployed....
View ArticleMarketplace Reports Maintenance
May 18, 14:00 UTCCompleted - The scheduled maintenance has been completed.May 18, 02:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 17,...
View ArticleForge Storage data inaccessible after re-install of app
May 20, 07:02 UTCInvestigating - We are currently investigating an issue related to Forge Storage and ongoing access to data as a result of site suspension or app un-installation.We have identified a...
View ArticleSome JSM Scopes scopes cannot be consented to for Forge apps
May 24, 07:42 UTCResolved - We have identified the cause of this issue related to a configuration of these specific JSM scopes and a change recently introduced in the Oauth consent screen filtering...
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