Feb 14, 21:24 UTC
Resolved - We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.
Feb 14, 20:05 UTC
Monitoring - We applied a hotfix and monitoring the change in production.
Feb 14, 17:32 UTC
Identified - We have identified the issue of old Duplicate AMS tickets being reopened in AMS, and we are currently working on a fix.