Marketplace Maintenance Window
THIS IS A SCHEDULED EVENT Dec 22, 06:30 - 09:30 UTCDec 19, 11:45 UTCScheduled - Marketplace will be undergoing a scheduled maintenance during this time window. We will be in read-only mode during this...
View ArticleConnect to Forge upgrades unavailable during database upgrade
THIS IS A SCHEDULED EVENT Jan 6, 23:00 - 23:15 UTCJan 2, 10:46 UTCScheduled - We will be undergoing scheduled maintenance on January 6, 2025 from 23:00 until 23:15 UTC.During this time you won't be...
View ArticleFailures in installation of paid apps on certain cloud sites
Jan 14, 05:30 UTCResolved - Between 14/Jan/25 5:30 AM UTC to 14/Jan/25 7:52 AM UTC, we experienced failures in installations for all paid apps on certain cloud sites, we have mitigated the problem and...
View ArticleMarketplace Reporting APIs and UI are impacted
Jan 16, 06:57 UTCResolved - The incident has been resolved and the data pipelines were re-run. The reporting APIs and the UI are functioning as expected are fully operational. There has been no data...
View ArticleForge upgrades not working in Jira
Jan 21, 15:15 UTCResolved - We've confirmed the issue no longer affect customers. Resolving he incident.Jan 21, 12:04 UTCMonitoring - The fix was fully rolled out. We've verified internally service is...
View ArticleInstallations are failing intermittently for Confluence apps that have...
Jan 22, 15:37 UTCResolved - This incident has been resolved. A fix was deployed on 2024-01-22 15:00 UTC which have mitigated the issue.Re-installation of the app will trigger the lifecycle hook which...
View ArticleForge apps may not receive events from the Forge Bridge APIs
Jan 23, 08:49 UTCResolved - This incident has been resolved.Jan 23, 08:40 UTCMonitoring - We have fixed an issue in the Forge UI Bridge API that prevented subscribers from receiving events. This...
View ArticleThe Marketplace Apps listing functionality on Confluence is experiencing...
Jan 31, 06:12 UTCIdentified - The issue has been identified, and the team is prioritising a hotfix rollout. The impact is primarily on Confluence trial customers, while Jira remains largely unaffected,...
View ArticleMarketplace License & Transactions Reports is missing some Partners details
Jan 31, 17:35 UTCIdentified - The issue is identified and a fix is being implemented.Jan 31, 15:47 UTCInvestigating - We're sending empty values intermittently in the Licenses and Transactions reports...
View ArticleForge Web Triggers getting overly rate limited
Feb 11, 09:13 UTCResolved - The fix has been applied and rate limiting is not occurring anymore.The impact started around 2025-02-11 4:12 UTC with small amount of rate limit events and has grown up...
View ArticleDegraded experience with AMS ticket status
Feb 14, 21:24 UTCResolved - We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.Feb 14, 20:05 UTCMonitoring - We applied a hotfix and...
View ArticleMarketplace reporting data will be delayed by 8 hours on February 22, 2025
THIS IS A SCHEDULED EVENT Feb 22, 05:00 - 13:00 UTCFeb 19, 06:59 UTCScheduled - Marketplace reporting data will be delayed by 8 hours on February 22, 2025
View ArticleAtlassian Connect: dropdown buttons on Jira software boards are not...
Feb 26, 12:55 UTCResolved - Between 2025-02-21 5:20 UTC and 2025-02-26 12:20 UTC an incremental deployment of change in relation to dropdown buttons on Jira software boards introduced regression...
View ArticleForge app invocations failing
Feb 26, 18:10 UTCResolved - Today between 14:25-16:00 UTC and 16:15-16:30 UTC portion (up to 17%) of Forge app invocations has failed due to degradation of service handling Forge function invocations....
View ArticleForge intermittent outage on 2025-03-02 between 00:30am to 3:30am UTC.
THIS IS A SCHEDULED EVENT Mar 2, 00:30 - 03:30 UTCFeb 27, 09:19 UTCScheduled - Atlassian will be undergoing scheduled maintenance with intermittent outage on 2025-03-02 between 00:30am to 3:30am...
View ArticleMissing discounts field in Partner Reporting Transactions API
Mar 4, 07:02 UTCResolved - Issue has been addressed and incident is resolved. Discounts field is now populated as expectedMar 4, 06:01 UTCIdentified - The fix has been implemented and deployment is in...
View ArticleMarketplace reporting data will be delayed by 8 hours on March 8, 2025
Mar 8, 13:00 UTCCompleted - The scheduled maintenance has been completed.Mar 8, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 6, 11:02...
View ArticleApps tab on Manage Vendor page not showing Apps list
Mar 11, 15:01 UTCResolved - The issue is resolved now.Mar 11, 14:20 UTCIdentified - The Apps tab on Manage Vendor page - https://marketplace.atlassian.com/manage/vendors/{vendorId}/addons is not...
View ArticleScheduled maintenance for adding new pricing tiers for DC Jira and DC...
Mar 17, 10:35 UTCCompleted - The scheduled maintenance has been completed.Mar 17, 05:35 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 17,...
View ArticleForge app installations failing at an increased rate
Mar 18, 10:47 UTCResolved - Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstallation for Confluence and Jira. The issue has been resolved...
View ArticleForge Apps that call invoke API on issue view fail with error
Mar 20, 15:02 UTCResolved - The incident has been resolved. Users who have not refreshed their pages since the fix was deployed may continue to experience the issue until they perform a refresh.Mar 20,...
View ArticleScheduled maintenance of Forge SQL Cluster
THIS IS A SCHEDULED EVENT Mar 24, 21:00 - 21:30 UTCMar 21, 04:04 UTCScheduled - Forge SQL cluster will be upgraded during a routine maintenance window. During this time, control plane operations, such...
View ArticleMarketplace licensing details and the aggregated evaluation details (UI and...
Mar 25, 09:11 UTCResolved - The APIs for the licensing details and aggregated evaluation details were failing, for 1.5 hours, due to an issue on the Databricks catalog side. The issue however has been...
View ArticleMarketplace Transaction Reports are facing delays
Mar 28, 10:33 UTCResolved - This incident is now resolved.Mar 28, 08:03 UTCIdentified - We are seeing delay in transaction reports . The cause has been identified and occurred due to configuration...
View ArticleMarketplace reports are not working due to an issue in a 3rd party dependency
Apr 5, 00:15 UTCResolved - The issue in the 3rd party dependency has been resolved. All reporting APIs are working as expected.Apr 4, 23:58 UTCIdentified - Marketplace reports are not working due to an...
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