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Connect app history API for Jira is not notifying on page change

Dec 20, 04:30 UTCResolved - Between 19/Dec/24 5:00 AM UTC to 20/Dec/24 12:00 AM UTC, we experienced an issue causing intermittent errors for Connect app history API for Jira. The issue has been...

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Marketplace Maintenance Window

THIS IS A SCHEDULED EVENT Dec 22, 06:30 - 09:30 UTCDec 19, 11:45 UTCScheduled - Marketplace will be undergoing a scheduled maintenance during this time window. We will be in read-only mode during this...

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Connect to Forge upgrades unavailable during database upgrade

THIS IS A SCHEDULED EVENT Jan 6, 23:00 - 23:15 UTCJan 2, 10:46 UTCScheduled - We will be undergoing scheduled maintenance on January 6, 2025 from 23:00 until 23:15 UTC.During this time you won't be...

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Failures in installation of paid apps on certain cloud sites

Jan 14, 05:30 UTCResolved - Between 14/Jan/25 5:30 AM UTC to 14/Jan/25 7:52 AM UTC, we experienced failures in installations for all paid apps on certain cloud sites, we have mitigated the problem and...

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Marketplace Reporting APIs and UI are impacted

Jan 16, 06:57 UTCResolved - The incident has been resolved and the data pipelines were re-run. The reporting APIs and the UI are functioning as expected are fully operational. There has been no data...

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Forge upgrades not working in Jira

Jan 21, 15:15 UTCResolved - We've confirmed the issue no longer affect customers. Resolving he incident.Jan 21, 12:04 UTCMonitoring - The fix was fully rolled out. We've verified internally service is...

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Installations are failing intermittently for Confluence apps that have...

Jan 22, 15:37 UTCResolved - This incident has been resolved. A fix was deployed on 2024-01-22 15:00 UTC which have mitigated the issue.Re-installation of the app will trigger the lifecycle hook which...

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Forge apps may not receive events from the Forge Bridge APIs

Jan 23, 08:49 UTCResolved - This incident has been resolved.Jan 23, 08:40 UTCMonitoring - We have fixed an issue in the Forge UI Bridge API that prevented subscribers from receiving events. This...

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The Marketplace Apps listing functionality on Confluence is experiencing...

Jan 31, 06:12 UTCIdentified - The issue has been identified, and the team is prioritising a hotfix rollout. The impact is primarily on Confluence trial customers, while Jira remains largely unaffected,...

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Marketplace License & Transactions Reports is missing some Partners details

Jan 31, 17:35 UTCIdentified - The issue is identified and a fix is being implemented.Jan 31, 15:47 UTCInvestigating - We're sending empty values intermittently in the Licenses and Transactions reports...

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Forge Web Triggers getting overly rate limited

Feb 11, 09:13 UTCResolved - The fix has been applied and rate limiting is not occurring anymore.The impact started around 2025-02-11 4:12 UTC with small amount of rate limit events and has grown up...

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Degraded experience with AMS ticket status

Feb 14, 21:24 UTCResolved - We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.Feb 14, 20:05 UTCMonitoring - We applied a hotfix and...

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Marketplace reporting data will be delayed by 8 hours on February 22, 2025

THIS IS A SCHEDULED EVENT Feb 22, 05:00 - 13:00 UTCFeb 19, 06:59 UTCScheduled - Marketplace reporting data will be delayed by 8 hours on February 22, 2025

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Atlassian Connect: dropdown buttons on Jira software boards are not...

Feb 26, 12:55 UTCResolved - Between 2025-02-21 5:20 UTC and 2025-02-26 12:20 UTC an incremental deployment of change in relation to dropdown buttons on Jira software boards introduced regression...

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Forge app invocations failing

Feb 26, 18:10 UTCResolved - Today between 14:25-16:00 UTC and 16:15-16:30 UTC portion (up to 17%) of Forge app invocations has failed due to degradation of service handling Forge function invocations....

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Forge intermittent outage on 2025-03-02 between 00:30am to 3:30am UTC.

THIS IS A SCHEDULED EVENT Mar 2, 00:30 - 03:30 UTCFeb 27, 09:19 UTCScheduled - Atlassian will be undergoing scheduled maintenance with intermittent outage on 2025-03-02 between 00:30am to 3:30am...

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Missing discounts field in Partner Reporting Transactions API

Mar 4, 07:02 UTCResolved - Issue has been addressed and incident is resolved. Discounts field is now populated as expectedMar 4, 06:01 UTCIdentified - The fix has been implemented and deployment is in...

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Marketplace reporting data will be delayed by 8 hours on March 8, 2025

Mar 8, 13:00 UTCCompleted - The scheduled maintenance has been completed.Mar 8, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 6, 11:02...

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Apps tab on Manage Vendor page not showing Apps list

Mar 11, 15:01 UTCResolved - The issue is resolved now.Mar 11, 14:20 UTCIdentified - The Apps tab on Manage Vendor page - https://marketplace.atlassian.com/manage/vendors/{vendorId}/addons is not...

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Scheduled maintenance for adding new pricing tiers for DC Jira and DC...

Mar 17, 10:35 UTCCompleted - The scheduled maintenance has been completed.Mar 17, 05:35 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 17,...

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Forge app installations failing at an increased rate

Mar 18, 10:47 UTCResolved - Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstallation for Confluence and Jira. The issue has been resolved...

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Forge Apps that call invoke API on issue view fail with error

Mar 20, 15:02 UTCResolved - The incident has been resolved. Users who have not refreshed their pages since the fix was deployed may continue to experience the issue until they perform a refresh.Mar 20,...

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Scheduled maintenance of Forge SQL Cluster

THIS IS A SCHEDULED EVENT Mar 24, 21:00 - 21:30 UTCMar 21, 04:04 UTCScheduled - Forge SQL cluster will be upgraded during a routine maintenance window. During this time, control plane operations, such...

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Marketplace licensing details and the aggregated evaluation details (UI and...

Mar 25, 09:11 UTCResolved - The APIs for the licensing details and aggregated evaluation details were failing, for 1.5 hours, due to an issue on the Databricks catalog side. The issue however has been...

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Marketplace Transaction Reports are facing delays

Mar 28, 10:33 UTCResolved - This incident is now resolved.Mar 28, 08:03 UTCIdentified - We are seeing delay in transaction reports . The cause has been identified and occurred due to configuration...

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